For many services that have a need for an in-house call center , an automatical routing of inbound calls based on defined schedules is a business-saver. Cisco Meraki has launched… Read more »
For many services that have a need for an in-house call center , an automatical routing of inbound calls based on defined schedules is a business-saver. Cisco Meraki has launched… Read more »
According to PWC’s research, the rise of new technologies companies is seriously disrupting the traditional financial services sector. Banking and payments industries are estimated likely to lose around a quarter… Read more »
Consolidation of the Cloud market continues with only 3 major providers: Amazon, Microsoft and Google as smaller players simply do not have the technologies, scale nor reach… Read more »
Microsoft Planner, the organizational planning tool in Office 365, has just received an update. It’s finally possible to assign multiple people to a task, which is a no-brainer for a team… Read more »
Ransomware: A nuisance turned into a business menace At first, its targets were consumers but the genius of ransomware was that anyone could be a victim, even departments in… Read more »
Microsoft has been hard at work attempting to make Skype for Business a great communications platform for Office 365 customers. For customers seeking more visibility of their calling activity for support purposes,… Read more »
Gmail users will receive a prompt to switch to the newer messaging service, but their accounts will automatically be transitioned to Hangouts after the date. One major change for Hangouts… Read more »
Cloud computing can and will revolutionise businesses but the educational system has to keep up. Together, they’re awinning combination for future generations. Cloud computing in education: A New Dawn… Read more »
Google redesigns its mobile app and website with tappable search shortcuts. Both the Google Search app and the Search homepage on the mobile web will now include shortcuts for areas… Read more »