Microsoft Dynamics 365 business applications bring together a unique set of modern capabilities to power end-to-end business processes and growth. All in the cloud!
Think of Dynamics 365 as a way to achieve digital transformation through deeper business insights, empowered employees and improved customer experiences.
Each application solves real problems and delivers real value, but combine them and you get the power to grow, transform and run entire business in the cloud:
- Sales (CRM) – Sell more, faster. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.
- Customer service – Earn customers for life by using more detailed information to provide world-class customer service.
- Field Service – Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance.
- Project Service automation – Successfully manage your project-based business and better satisfy clients using intelligent tools.
- Marketing – Attract, engage, and retain customers. Make every marketing interaction intelligent to deliver more personalized content and experiences.
- Customer insights – Drive engagement through intelligent customer analytics. Give employees the relevant insights they need to better understand and engage with customers.
- Finance and Operations for Enterprise – Make data-driven decisions with a comprehensive manufacturing, retail, and financial enterprise solution.
- Deep integration with Office 365 enables greater productivity by connecting structured workflow of business applications and processes with the unstructured work of collaboration and productivity.
- Get built-in intelligence with business applications that infuses big data, advanced analytics and IoT into processes out-of-the-box to proactively guide employees and customers to optimal outcomes.
- Be ready for growth through nimble, adaptable applications that allow users to compose, modify and extend processes in real-time.
- Better engage customers
- Empower employees
- Optimize operations
- Reinvent products and business models